What Happened to ING Direct Savings Accounts in the US?

ING Direct savings accounts became Capital One 360 accounts. Capital One Financial Corporation bought ING Direct’s entire US operation from ING Groep in a deal that closed in February 2012, and every deposit account carried over automatically. An Orange Savings Account is now a Capital One 360 Performance Savings Account. Electric Orange checking became 360 Checking. CDs became 360 CDs. Same money, same routing number, new brand.

The final purchase price came to $6.3 billion in cash plus roughly 54 million Capital One shares, giving ING Groep a 9.7 percent stake in Capital One at the time.1PR Newswire. Capital One Completes Acquisition of ING Direct Capital One retired the orange ball logo later that year and rolled out the “360” branding across the former ING product line.

How Your Old Account Was Converted

Each ING Direct product has a direct successor at Capital One, and the core terms mostly held.

Orange Savings Became 360 Performance Savings

The flagship Orange Savings Account is now the Capital One 360 Performance Savings Account. It keeps the features that made the original attractive: no monthly fees and no minimum balance. As of March 2026 the account pays a 3.20% variable APY, with interest accruing daily and compounding monthly.2Capital One. High-Yield Rate: 360 Performance Savings Your balance earns every day; the interest posts once a month.

Electric Orange Became 360 Checking

ING Direct’s fee-free checking account, Electric Orange, is now Capital One 360 Checking. No monthly fee, no minimum balance, and features like early direct deposit, a large fee-free ATM network, and mobile check deposit.

CDs Became 360 CDs

ING Direct certificates of deposit were converted to 360 CDs. Current terms run from 6 months to 60 months with no minimum deposit, fixed rates for the full term, and daily-accrued, monthly-compounded interest. Early withdrawal costs you three months of interest on CDs of 12 months or less, and six months of interest on longer terms.3Capital One. Limited-Time Offer 11-Month CD At maturity you get a 10-day grace period to withdraw, renew, or switch terms before the CD automatically rolls over.

Getting Back Into an Old Account

Everything runs through Capital One’s website and mobile app now. Because the migration happened over a decade ago, your old ING Direct login almost certainly won’t work as-is. Go to capitalone.com and use the password recovery or first-time setup flow. You’ll verify your identity with your Social Security number and the email or phone number on file. If the contact info on the account is outdated, expect to spend some time on the phone with Capital One to reestablish access.

Once you’re in, you can see your full transaction history, download electronic statements, and pull tax documents. Capital One posts Form 1099-INT in the online portal for any year the account earned more than $10 in interest, which the IRS requires you to report on your federal return whether you withdrew the money or not.4Internal Revenue Service. About Form 1099-INT, Interest Income

If you’re logging in for the first time in years, take a minute to update your phone number, email, and security settings before doing anything else. You’ll need current contact info for verification codes on most account actions.

If You Can’t Find the Money

Accounts that sit untouched can stop being yours to access directly, and the question of where the funds went depends on how long they’ve been dormant.

Capital One flags an account as abandoned after three or more years with no activity or customer-initiated contact. Receiving statements or having interest post does not count as contact. When Capital One identifies an account this way, it sends a letter with instructions; to keep the account from going to the state, you either sign and return the acknowledgment form or make a transaction like a deposit or withdrawal.5Capital One Help Center. Abandoned Property You can also call Capital One at 800-655-2265 with questions about an abandoned account.

If that window closed without you responding, the money was likely turned over to the unclaimed property division of the state where you last had a registered address. This process is called escheatment, and it’s governed by state law. Dormancy periods for bank accounts generally run three to five years depending on the state.

To search for escheated funds, use MissingMoney.com, a free database run by the National Association of Unclaimed Property Administrators that covers most states in a single search. You can also search your state’s unclaimed property program directly. Filing a claim is free; you’ll need to verify your identity to receive the money.

What About ShareBuilder

ING Direct also offered a brokerage product called ShareBuilder, and its trail is different from the deposit accounts. After the acquisition, Capital One rebranded ShareBuilder to Capital One Investing. Capital One then exited the brokerage business entirely in 2018 and transferred those accounts to E*TRADE. Morgan Stanley acquired E*TRADE in 2020, so any legacy ShareBuilder assets that stayed on the platform now sit within the Morgan Stanley/E*TRADE system.

If you had a ShareBuilder account and haven’t touched it in years, start at etrade.com and try the account recovery process using the email address you originally used with ShareBuilder. If that fails, contact E*TRADE customer service directly with any old account statements you can dig up.

FDIC Coverage Today

Capital One, N.A., is a member of the FDIC, and qualifying deposit accounts are insured.6Federal Deposit Insurance Corporation (FDIC). Capital One, National Association – FDIC BankFind Suite The standard limit is $250,000 per depositor, per insured bank, for each ownership category, and coverage applies to both principal and accrued interest.7Federal Deposit Insurance Corporation (FDIC). Deposit Insurance At A Glance Ownership categories include single accounts, joint accounts, revocable trust accounts, and certain retirement accounts, and each category gets its own $250,000 of coverage.

One thing to watch if you’re a long-time customer of both banks: balances you held separately at ING Direct and at Capital One before the 2012 merger are now combined at a single institution for FDIC purposes. If your total across all Capital One accounts in the same ownership category is above $250,000, the excess isn’t insured.

What the Discover Deal Means

Capital One completed its acquisition of Discover Financial Services in May 2025, creating one of the largest banking and payments firms in the country.8Capital One. Capital One Receives Final Regulatory Approvals for Acquisition of Discover Capital One has said there will be no immediate changes to existing customer accounts and that customers will get advance notice before any conversion. For former ING Direct customers, your 360 accounts stay as they are for now, but the product lineup and branding could shift again as the two companies integrate. Watch your email and physical mail from Capital One for any conversion notices, and keep your contact information current so you don’t miss one.